At RentHub.md, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.renthub.md (“Website“) and use our services (“Services“). By accessing or using our Website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information (“Personal Information“) that you voluntarily provide to us when you:
- Create an account or register on our Website.
- Make a booking or reservation.
- Contact us via email, phone, or through our customer service.
- Subscribe to newsletters or promotional materials.
Personal Information may include:
- Full name
- Email address
- Telephone number
- Postal address
- Payment information (e.g., credit or debit card details)
- Identification documents (e.g., passport, ID card)
2.2 Automatically Collected Information
When you access the Website, we may automatically collect certain information about your device and usage, including:
- Log Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance user experience.
3. Use of Your Information
We use the collected information for various purposes, including:
- 3.1 Provision of Services
- Processing and managing bookings and payments.
- Communicating with you regarding your reservations and customer service inquiries.
- Verifying your identity and preventing fraudulent activities.
- 3.2 Personalization
- Tailoring content and recommendations based on your preferences.
- Enhancing and personalizing your user experience.
- 3.3 Marketing and Promotions
- Sending newsletters, offers, and promotional materials (with your consent where required).
- Informing you about updates to our Services and Terms.
- 3.4 Legal Obligations
- Complying with applicable laws, regulations, and legal processes.
- Enforcing our Terms and Conditions.
4. Legal Basis for Processing Personal Data
We process your Personal Information based on the following legal grounds:
- Contractual Necessity: To perform our contractual obligations in providing the Services you have requested.
- Legitimate Interests: For our legitimate business interests, such as improving our Services, fraud prevention, and marketing.
- Consent: When you have given us explicit consent to process your information for specific purposes.
- Legal Compliance: To comply with legal obligations and regulatory requirements.
5. Disclosure of Your Information
We may share your information with:
5.1 Service Providers
Third-party companies and individuals who assist us in operating our Website and providing the Services, such as:
- Payment processors
- IT and hosting providers
- Marketing and advertising partners
- Customer support services
5.2 Legal Requirements
We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred to the acquiring entity.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We will take appropriate measures to ensure that your Personal Information remains protected in accordance with this Privacy Policy and applicable data protection laws.
7. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
8. Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your Personal Information:
- Access: Request access to the Personal Information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your Personal Information.
- Objection: Object to the processing of your data for certain purposes.
- Restriction: Request restriction of processing under certain circumstances.
- Portability: Request a copy of your Personal Information in a structured, commonly used format.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at [your email address].
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and usage.
- Support marketing and advertising efforts.
10.1 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.
11. Third-Party Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you become aware that a child has provided us with Personal Information, please contact us, and we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:
- Email: office@renthub.md
- Phone: +37379966644
- Address: Flatkeepers SRL, MD-7339, s.Hanaseni, rl. Cantemir, Republic of Moldova